Rely on AVI Transportation for your wheelchair transport needs with confidence
Discover our exceptional non-emergency medical transport services and see why AVI stands out from the rest.
ADA-compliant wheelchair NEMT, built around your appointments
AVI's wheelchair-accessible transportation gives Boston-area patients an ADA-compliant ride that respects how exhausting medical days already are. Our wheelchair vans use automatic ramps or hydraulic lifts and four-point securement, so passengers stay seated in their own manual or power wheelchair from pickup to drop-off. Drivers are trained in safe wheelchair securement and door-through-door assistance.
Who wheelchair transportation is for
- Manual and power wheelchair users attending recurring dialysis, oncology, or rehab appointments.
- Mobility scooter users who can't safely transfer into a standard vehicle.
- Patients being discharged from a Boston-area hospital who need an ADA-compliant ride home.
- Caregivers arranging weekly transport for a parent or spouse who lives in their wheelchair.
- Anyone who needs hands-on door-through-door help that a rideshare cannot provide.
What's included on every wheelchair ride
- ADA-compliant van with deployable ramp or hydraulic lift, operated by your driver.
- Four-point wheelchair securement and a separate lap and shoulder belt for the passenger.
- Door-through-door assistance from inside your front door to inside the medical entrance.
- Smooth, calm driving trained for wheelchair passengers — gentle braking and slower turns.
- Coordinated return ride and standing reservations for recurring weekly trips.
What is wheelchair transportation?
Wheelchair transportation is scheduled, non-emergency medical transportation for passengers who remain in a manual wheelchair, power wheelchair, or mobility scooter during the ride. AVI provides ADA-compliant vehicles and door-through-door assistance across the Boston metro.
Key takeaways
- ADA-compliant ramps or lifts and four-point securement.
- Door-through-door support for medical appointments and discharges.
- Recurring dialysis, oncology, rehab, and specialist rides.
- Book online or call reservations at least 24 hours ahead when possible.
Wheelchair Transit Solutions
AVI Transit is renowned for its exceptional wheelchair transport solutions, guaranteeing safe, comfortable, and accessible travel for all passengers.
Specifically tailored for individuals with mobility challenges, our wheelchair cab service offers an indispensable travel option for those dependent on wheelchairs or mobility aids.
Advanced Vehicles and Trained Staff
Our modern fleet boasts advanced features tailored to accommodate wheelchair users, including automatic ramps and lifts for seamless accessibility.
Our dedicated drivers and support staff undergo extensive training in wheelchair transportation, ensuring the highest standards of care and attention for our passengers.
Punctuality Guarantee
Recognizing the significance of prompt and dependable transport for medical appointments, AVI Transportation ensures punctual pick-ups and arrivals, providing assurance and reliability to our passengers and their families.
Tailored Assistance and Simple Reservation
AVI Transportation tailors wheelchair transport services to meet your specific requirements, guaranteeing a seamless and safe journey with personalized care.
Reach out to us now via the non-emergency medical number provided at the top of the page to book your transportation. Our dedicated team is here to provide you with all the necessary care and support throughout your journey with us.
Other ways AVI can help
Wheelchair Transportation FAQ
Are your vehicles ADA wheelchair accessible?
Yes. Our wheelchair vans use ADA-compliant ramps or lifts and four-point securement systems for safe wheelchair transport across the Boston area.
Do you accommodate motorized wheelchairs and scooters?
Yes. Our wheelchair vehicles are sized to accommodate most manual and power wheelchairs as well as mobility scooters.
Is door-to-door service included?
Yes. Our drivers provide door-through-door assistance, helping passengers from the door of their pickup location to the door of their destination.
Do you provide wheelchair transport for medical appointments and dialysis?
Yes. We regularly transport passengers to dialysis centers, doctor visits, hospital discharges, rehab sessions, infusion therapy, and other recurring medical appointments.
Do AVI wheelchair vans use four-point securement?
Yes. Every wheelchair van uses a four-point tie-down system anchored to the floor of the vehicle, plus a separate lap and shoulder belt for the passenger. This is the standard system used in safe wheelchair transport and is what makes wheelchair NEMT fundamentally different from a rideshare or taxi.
Can you handle recurring dialysis rides for wheelchair users?
Yes. Recurring dialysis is one of the most common reasons families book AVI. We set up standing reservations for the typical Monday/Wednesday/Friday or Tuesday/Thursday/Saturday schedule, with the same vehicle and — whenever possible — the same driver each session.
Do drivers help with my wheelchair ramp or lift in Boston-area buildings?
Yes. Your driver operates the van's ramp or lift on both ends of the trip and provides door-through-door assistance from your front door to the medical entrance whenever building access allows. You stay seated in your wheelchair the entire time.